PRIVACY POLICY

Last updated: 16 August 2026

Stone Repair respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how Stone Repair collects, uses, stores and handles personal information when you visit our website, contact us, request a quote, submit an enquiry or interact with our advertising.

INFORMATION WE COLLECT

When you contact Stone Repair or request a quote, we may collect information including:

Your name
Phone number
Email address
Suburb or postcode
Property or job location
Details about your stone benchtop or surface
Photos or videos you provide relating to the work
Information you submit through our website forms
Information submitted through Facebook or Instagram lead forms

We only collect information reasonably necessary to respond to your enquiry, provide a quote, arrange services and operate our business.

HOW WE USE YOUR INFORMATION

Stone Repair may use your information to:

Respond to enquiries
Provide quotes and estimates
Contact you regarding requested services
Arrange appointments and jobs
Provide customer support
Maintain business and customer records
Improve our services, website and advertising
Measure the effectiveness of our marketing campaigns

Submitting an enquiry does not obligate you to purchase any service from Stone Repair.

FACEBOOK AND INSTAGRAM LEAD FORMS

Stone Repair may advertise through Facebook and Instagram and use Meta lead forms to allow potential customers to request information or a quote.

If you submit one of these forms, the information you provide may be supplied to Stone Repair by Meta so that we can respond to your enquiry.

Information collected through these forms will be handled in accordance with this Privacy Policy.

WEBSITE AND THIRD-PARTY SERVICES

Our website and business may use third-party services to operate our website, process enquiries, measure website traffic and manage advertising.

These may include services provided by platforms such as Wix, Meta and Google.

These providers may collect or process information according to their own privacy policies and terms.

COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to understand how visitors use our website, improve its performance and measure advertising effectiveness.

This may include analytics and advertising technologies provided by third parties.

You can control or disable cookies through your browser settings, although some website functionality may be affected.

STORAGE AND SECURITY

Stone Repair takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

We retain personal information only for as long as reasonably necessary for our business, administrative and legal requirements.

SHARING YOUR INFORMATION

Stone Repair does not sell your personal information.

We may disclose information to service providers where reasonably necessary to operate our business, provide services, manage enquiries or maintain our website and advertising systems.

We may also disclose information where required or authorised by law.

ACCESSING OR CORRECTING YOUR INFORMATION

You may contact Stone Repair if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.

PRIVACY ENQUIRIES

If you have a question or concern about how Stone Repair handles your personal information, please contact us through the contact details provided on our website.