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FAQS

StoneRepair FAQ – Brisbane | Gold Coast | Sunshine Coast | Sydney​​​

Services & Repairs

What types of stone benchtops can be repaired?
We repair Caesarstone, Essastone, Smartstone, Silestone, granite, marble, quartz, terrazzo, and all other engineered and natural stone benchtops.

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Can you repair small chips and cracks in stone benchtops?
Yes — most chips and cracks can be repaired using professional-grade stone resins and polishing methods.

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What if my benchtop has major damage — can it still be repaired?

Small to medium chips and cracks can be repaired. For structural or severe damage, replacement may be the best option. We’ll always advise honestly after inspection.

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Do you repair benchtop joints and seams?

Yes — we fix separated, misaligned, or cracked joints and seams so your benchtop looks seamless again.

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Can you polish and restore dull or faded benchtops?

Yes — we can professionally polish benchtops that have lost their shine and restore them to a factory-like finish.

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Do you cut stone benchtops for sinks and cooktops?

Yes — we provide precise wet-cutting for new sinks, cooktops, and other appliance installations.

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Do you repair water stains, etching, or burn marks?

Yes — our polishing and resurfacing services can restore areas affected by water, heat, or chemical etching.

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Do you repair laminate or timber benchtops as well?

Yes — in addition to stone, we also repair laminate and timber benchtops with chips, scratches, and joins.

 

Costs & Timeframes

 

How much does a stone benchtop chip repair cost in Brisbane?
Our minimum call-out for a chip repair starts from $390 + GST. This covers a standard small chip repair carried out by our trained technicians using professional resins and polishing systems. Larger jobs or multiple chips are quoted individually.

 

Is stone benchtop repair cheaper than replacement?
Yes — even at $390 + GST for a small chip, repairs are a fraction of the cost of full benchtop replacement. Replacing a stone benchtop can cost thousands of dollars, making repair the most cost-effective option.

 

Do you provide free quotes?
Yes — we provide free assessments and quotes across Brisbane, Gold Coast, Sunshine Coast, and Sydney before any work is carried out.

 

How long does a benchtop repair take?
Small chip repairs take around an hour. Larger crack or polishing jobs may take 2–4 hours depending on the extent of the damage.

 

Do you offer same-day or emergency repairs?
Yes — in Brisbane, Gold Coast, Sunshine Coast, and Sydney we can often provide same-day or urgent repair services.

 

Service Areas

 

Do you repair stone benchtops in Brisbane?
Yes — we cover all of Brisbane, including Northside, Southside, East Brisbane, and West Brisbane suburbs such as Chermside, Indooroopilly,

Sunnybank, Logan, Ipswich, and Redlands.

 

Do you service the Gold Coast?
Yes — we repair stone benchtops across the Gold Coast, including Surfers Paradise, Southport, Robina, Burleigh Heads, and surrounding suburbs.

 

Do you service the Sunshine Coast?
Yes — we cover all major Sunshine Coast areas including Noosa, Maroochydore, Mooloolaba, Caloundra, and surrounds.

 

Do you still provide benchtop repairs in Sydney?
Yes — our Sydney team (family-run) services the entire Sydney metro area. We continue to take on Sydney jobs through our trusted local team.

 

Do you travel outside these areas?
Yes — depending on the job, we can travel further across Queensland or NSW. Contact us for availability.

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Quality, Training & Warranty

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Are your technicians Caesarstone trained?
Yes — our technicians are trained by Caesarstone and other major suppliers.

 

Do you provide a workmanship guarantee?
Yes — all of our repairs come with a 100% workmanship guarantee.

 

Are you fully insured?
Yes — StoneRepair is fully insured for all work.

 

Will the repair be visible?
We carefully colour-match and polish all repairs. In most cases, repaired chips and cracks are virtually invisible.

 

Are stone benchtop repairs permanent?
Yes — when completed correctly, repairs are strong and long-lasting. Like all stone, ongoing care is recommended.

 

Care & Maintenance

 

How should I care for my repaired benchtop?
Use a non-abrasive, pH-balanced cleaner. Avoid harsh chemicals and don’t place hot pots directly on the stone.

 

Can you restore discoloured or faded benchtops?
Yes — we can resurface and polish benchtops to improve colour and shine.

 

How can I prevent future damage?
Use chopping boards, trivets, and avoid dragging heavy objects across the benchtop surface.

 

Customers & Industries

 

Do you work with real estate agencies and property managers?
Yes — we regularly work with property managers, builders, and real estate agencies to repair benchtops for tenants and sales.

 

Do you provide services for builders and kitchen companies?
Yes — we partner with builders, cabinetmakers, and kitchen installers across Brisbane, Gold Coast, Sunshine Coast, and Sydney.

 

Do you provide commercial stone repair services?
Yes — we also service commercial clients such as restaurants, retail fitouts, and offices.

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Booking & Contact

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How do I book a repair?
Simply call us or use the contact form on our website. We’ll arrange a free inspection and quote.

 

Do I need to remove my benchtop for repair?
No — all repairs are carried out on-site at your home or business.

 

What is the best way to contact StoneRepair?
You can call us directly, send us an email, or complete our online enquiry form for a fast response.

Thats why we are the Chipped Countertop Repair Experts

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