Existing fills and open voids
Show where a fill has come away and whether it is in a working edge or on the face. The colour of an old fill can change with age and cleaning. A new fill is selected for the location and appearance rather than assumed to be an invisible patch.
Finish across the section
Honed, polished and textured finishes show repaired areas differently. If there is broad wear or staining, a local fill may not address the whole concern. Include wider photographs so a larger restoration can be considered if appropriate.
Photos that help
Provide a full view of the surface, a dry close-up with a size reference, and a side-on view of any affected edge. Identify whether the mark is a chip, crack, dull patch or discolouration and tell us what happened. A clear description reduces the chance of quoting for the wrong treatment.
An agreed scope before work
We confirm the proposed work, its limitations and price before the appointment. Material identity, access and the condition of adjoining stone matter as much as the size of the visible mark. If the expected repair will not meet your goal, replacement or a different treatment can be discussed.
Questions, answered.
How do I get a repair quote?
Send one full-benchtop photo, close-ups of the damage, your suburb and the material name if known. Include a ruler beside the damage and tell us about any previous repair.
Will the repair be invisible?
Results depend on material, colour, damage and lighting. Colour matching aims to reduce the visual impact. Cracks and porcelain repairs remain visible; no repair is promised to be invisible.