Surface decoration and core colour
A repair to a chipped edge may not reproduce the face pattern, texture or factory finish. Send the exact product range and slab thickness. A polished-looking photograph alone does not tell us which repair method will be suitable.
Check the supporting detail
Damage near a sink corner, mitred edge or projecting end can involve the underlying support. Photograph the underside where safely accessible and explain any impact. A loose panel or larger fracture may require replacement.
Photos that help
Provide a full view of the surface, a dry close-up with a size reference, and a side-on view of any affected edge. Identify whether the mark is a chip, crack, dull patch or discolouration and tell us what happened. A clear description reduces the chance of quoting for the wrong treatment.
An agreed scope before work
We confirm the proposed work, its limitations and price before the appointment. Material identity, access and the condition of adjoining stone matter as much as the size of the visible mark. If the expected repair will not meet your goal, replacement or a different treatment can be discussed.
Questions, answered.
How do I get a repair quote?
Send one full-benchtop photo, close-ups of the damage, your suburb and the material name if known. Include a ruler beside the damage and tell us about any previous repair.
Will the repair be invisible?
Results depend on material, colour, damage and lighting. Colour matching aims to reduce the visual impact. Cracks and porcelain repairs remain visible; no repair is promised to be invisible.